All agents
Support Envoy
Support
Your help desk, cleared before standup.
Clears ticket queues end to end — refunds, order changes and replies in your brand voice.
Example brief
Clear the refund queue for orders flagged before Friday. Anything over $200 needs my OK.
Typical time saved
14h / week
Works with
Zendesk · Stripe · Slack
How it works
Every Envoy agent ships with scoped access, approval limits and a full audit trail. Nothing here needs a prompt engineer.
What it does
Support Envoy works your help desk queue the way a senior agent would: it reads each ticket, pulls the order, customer and policy context, and resolves what it can — refunds, address changes, replacements and replies written in your brand voice.
How a run works
Reads new and flagged tickets from Zendesk, Intercom or Front
Matches each one to the order in Stripe or Shopify
Resolves inside policy, drafts replies and tags the ticket
Pauses for approval on anything above your limits
Posts a summary of the run to Slack
Guardrails
Refunds are capped per order and per day. Replies to VIP accounts always wait for a human. Every action is logged with the ticket, the data touched and the reasoning.
Meet the rest of the roster
Sales
Revenue Envoy
Keeps the CRM honest: logs calls, chases stalled deals and drafts follow-ups reps actually send.
HubSpot · Gmail · Gong
Finance
Finance Envoy
Reconciles payouts, chases overdue invoices and preps month-end tie-outs with a receipt for every change.
Stripe · QuickBooks · Sheets
People
Recruiting Envoy
Screens inbound applicants against your rubric, schedules interviews and keeps candidates in the loop.
Greenhouse · Calendar · Gmail
Send your first agent this afternoon.
Connect two tools, write one brief, and watch the report come back. Most teams ship their first agent in under an hour.
14-day free trial · No credit card · SOC 2 Type II